BAR STAFF (TEMPORARY)
We are seeking experienced Bar Staff on a temporary basis. The Café and Bar at Freemasons’ Hall will serve both the membership and the public and we have ambitions to grow the business to its maximum extent. A fantastic opportunity has arisen at Freemasons’ Hall in Covent Garden London. Home to the United Grand Lodge of England, Freemasons’ Hall is a grade II* listed, art deco masterpiece, the centre of English Freemasonry, and hosts the Museum of Freemasonry and the Library. In 2019 there were 40,000 visitors to the Museum and Library, 120,000 visits by member for meetings and 50,000 guests attending private events. The Open House London weekend in Sept 2019 attracted nearly 9,000 visitors over 2 days.
Job Brief
The successful candidates will report directly to the Café/Bar Manager. The whole operation must present a friendly and welcoming environment in which staff, volunteers, members and customers alike feel comfortable and receive excellent customer service. Guidance will be given from Senior Management. We are searching for engaging and courteous Bar Staff who are passionate about beverage preparation. Duties will include greeting, serving and looking after customers. You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of beverage quality controls, preparation methods, and presentation.
To succeed you should be committed to providing customers with excellent service. You should be positive, friendly, engaging, knowledgeable, and polite.
Duties
Preparing and serving drinks
Cleaning and sanitising work areas, utensils and equipment and seating areas.
Properly handle and maintain all equipment
Describing menu items and suggesting products to customers
Respond to orders, questions, concerns and complaints in a polite and efficient manner
Ordering, receiving and distributing stock supplies
Receiving and processing customer payments
Observe relevant health and safety standards
Must have skills
Great communication
Warm, friendly and engaging personality
Strong customer service skills and knowledge
High level of attention-to-detail
Good level of literacy and numeracy
Enthusiasm to develop your skills and knowledge
Adaptable to change and willing to embrace new ideas and processes
Ability to work unsupervised and deliver quality work
Positive and approachable manner
A passion for hospitality and enjoy helping people to have a great time
Team player
Pay
Competitive pay available
Application details
To apply please send your CV to:
Elizabeth Gay – Director of HR – United Grand Lodge of England via email to egay@ugle.org.uk